General Questions
What are your payment meathods?
We offer a variety of convenient and secure payment methods for your online purchases:
Credit Card: We accept all major credit cards such as Visa, Mastercard, Rupay and American Express.
Debit Card: Most debit cards with a Visa or Mastercard or Rupay logo are accepted.
Net Banking: You can pay directly from your bank account through our secure online payment gateway. This is a popular option in India.
Mobile Wallets: Pay conveniently using popular mobile wallets like PhonePe, Google Pay, Paytm, and BHIM.
Can I cancel my order?
Orders can be cancelled before dispatch. Once shipped, cancellations are not possible. You may still request a return as per our policy.
How do I contact customer support?
You can reach us via email or our website’s contact form. Our support team is available during business hours to assist you.
Product Related Questions
How do I care for artificial jewellery?
To increase the life of your jewellery:
- Keep it away from water, perfumes, and chemicals
- Store it in a dry, airtight box
- Wipe gently after each use
- Avoid exposure to sweat and humidity
What is your jewelry made up of ?
Our fashion jewelry is crafted from a variety of materials to create beautiful and affordable pieces. Here's a breakdown:
- Base Metals: We primarily use base metals like copper, stainless steel, and brass for their durability and versatility. These metals can be plated with gold or silver for a more luxurious look.
- Simulated Stones: We often use simulated stones made from glass or crystal to add sparkle and brilliance to our designs. These offer a beautiful and affordable alternative to precious gemstones.
- We are committed to transparency and providing you with information to make informed choices. If you have any questions about the specific materials used in a particular piece of jewelry, please don't hesitate to contact us
Are the gemstones real or imitation?
Our fashion jewelry utilizes beautiful, high-quality imitation gemstones and crystals. We use these materials to create stunning and affordable pieces that are perfect for everyday wear. Here are some advantages of using imitation gemstones in our jewelry:
1. Affordability: Imitation gemstones allow us to offer a wider range of styles and designs at accessible price points.
2. Durability: Many imitation gemstones are highly durable and resistant to scratching or chipping, making them ideal for everyday wear.
3. Variety: The world of imitation gemstones offers a vast array of colors and styles, allowing us to create unique and trendy pieces.
We are committed to transparency and want you to be confident in your purchase. If you have any further questions about the materials used in our jewelry, please don't hesitate to contact us.
Will the color of the jewelry looks exactly like the shown in the picture?
We use high quality photography and professional editing to ensure our photos accurately represent the colors of our jewellery. However, some slight variations may occur due to screen settings. Here are some tips for getting the most accurate idea of the colors:
1. View photos on different devices: Colors can appear slightly different on computers, phones, and tablets.
2. Calibrate your monitor: Regularly calibrating your monitor can help ensure accurate color representation.
3. Read customer reviews: See if other customers have commented on the color accuracy of the jewellery.
If you have any questions or concerns about a specific piece, please don't hesitate to contact us. We're happy to provide additional information or photos.
Are your products hypoallergenic or skin-friendly?
Most of our jewellery is made using skin-friendly materials such as copper, brass, and alloy with high-quality plating. Sensitive skin users should check product descriptions or contact us for details.
Couldn't Find your answers?
We're here to help you. If you couldn't find the information you were looking for, please reach out to us directly. We are eager to assist you.